Who We Are
Our website address is: https://southwindpestandtermite.com.
Southwind Pest & Termite is a pest control service provider committed to protecting your privacy and ensuring transparency in how we collect and use your information.
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Contact Forms
When you submit a contact form on our website, we collect the information you provide (such as name, phone number, email, and message) to respond to your inquiry and provide services.
SMS Communications & Consent (A2P 10DLC Compliance)
By providing your phone number through our website or other communication channels, you consent to receive SMS (text) messages from Southwind Pest & Termite. These messages may include appointment reminders, service updates, promotions, and other business-related communications.
- Message frequency may vary.
- Message and data rates may apply.
- You can opt out of receiving SMS messages at any time by replying STOP to any message.
- For assistance, reply HELP or contact us directly through our website.
We do not sell, rent, or share your phone number or SMS consent with third parties for marketing purposes. SMS consent is used solely for communication between you and Southwind Pest & Termite.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login persists for two weeks. Logging out removes login cookies.
If you edit or publish an article, an additional cookie is saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you edited. It expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves the same way as if you visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.
Analytics
We may use analytics tools to understand how visitors interact with our website and improve user experience.
Who We Share Your Data With
We do not sell your personal data. We may share information with trusted service providers who assist in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely to allow automatic approval of follow-up comments.
For registered users (if any), we store the personal information provided in user profiles. Users can view, edit, or delete their personal information at any time (except usernames). Website administrators can also access and edit that information.
What Rights You Have Over Your Data
If you have an account or have left comments, you can request an exported file of your personal data. You can also request that we erase your personal data, except for data we are required to retain for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Your Contact Information
If you have questions about this privacy policy or your data, please contact us through our website:
https://southwindpestandtermite.com
Additional Information
How We Protect Your Data
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction.
What Data Breach Procedures We Have in Place
In the event of a data breach, we will take appropriate steps to investigate, mitigate, and notify affected users when required by law.
What Third Parties We Receive Data From
We may receive data from third-party services such as analytics providers or marketing tools to improve our services.
What Automated Decision Making and/or Profiling We Do
We do not use automated decision-making or profiling that significantly affects users.
Industry Regulatory Disclosure Requirements
We comply with applicable U.S. regulations, including telecommunications and messaging standards such as A2P 10DLC requirements for SMS communications.